“Priority: cannot be blank” error while creating ticket
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Multi tool use
I am trying to create a request /api/v2/requests.json
below is my data:
{
request: {
Priority: "Normal"
comment: {body: "test"}
from_mail: "pk@abccd.com"
subject: "test"
}
}
Auth token is correct but I am always getting the below error:
responseJSON: {error: "RecordInvalid", description: "Record validation errors", details:
responseText: "{"error":"RecordInvalid","description":"Record validation errors","details":{"base":[{"description":"Priority: cannot be blank","error":"BlankValue","field_key":360012833834}]}}
api zendesk zendesk-api
add a comment |
I am trying to create a request /api/v2/requests.json
below is my data:
{
request: {
Priority: "Normal"
comment: {body: "test"}
from_mail: "pk@abccd.com"
subject: "test"
}
}
Auth token is correct but I am always getting the below error:
responseJSON: {error: "RecordInvalid", description: "Record validation errors", details:
responseText: "{"error":"RecordInvalid","description":"Record validation errors","details":{"base":[{"description":"Priority: cannot be blank","error":"BlankValue","field_key":360012833834}]}}
api zendesk zendesk-api
add a comment |
I am trying to create a request /api/v2/requests.json
below is my data:
{
request: {
Priority: "Normal"
comment: {body: "test"}
from_mail: "pk@abccd.com"
subject: "test"
}
}
Auth token is correct but I am always getting the below error:
responseJSON: {error: "RecordInvalid", description: "Record validation errors", details:
responseText: "{"error":"RecordInvalid","description":"Record validation errors","details":{"base":[{"description":"Priority: cannot be blank","error":"BlankValue","field_key":360012833834}]}}
api zendesk zendesk-api
I am trying to create a request /api/v2/requests.json
below is my data:
{
request: {
Priority: "Normal"
comment: {body: "test"}
from_mail: "pk@abccd.com"
subject: "test"
}
}
Auth token is correct but I am always getting the below error:
responseJSON: {error: "RecordInvalid", description: "Record validation errors", details:
responseText: "{"error":"RecordInvalid","description":"Record validation errors","details":{"base":[{"description":"Priority: cannot be blank","error":"BlankValue","field_key":360012833834}]}}
api zendesk zendesk-api
api zendesk zendesk-api
edited Dec 31 '18 at 13:01
![](https://lh6.googleusercontent.com/-4PKMR3Y4-Fg/AAAAAAAAAAI/AAAAAAAAAAk/GQn04TEMI4c/photo.jpg?sz=32)
![](https://lh6.googleusercontent.com/-4PKMR3Y4-Fg/AAAAAAAAAAI/AAAAAAAAAAk/GQn04TEMI4c/photo.jpg?sz=32)
Moshe Slavin
1,9172821
1,9172821
asked Dec 31 '18 at 11:55
![](https://lh4.googleusercontent.com/-c8U6bzFl8Us/AAAAAAAAAAI/AAAAAAAAAAs/IGu96BrKuto/photo.jpg?sz=32)
![](https://lh4.googleusercontent.com/-c8U6bzFl8Us/AAAAAAAAAAI/AAAAAAAAAAs/IGu96BrKuto/photo.jpg?sz=32)
Prashant KumarPrashant Kumar
12
12
add a comment |
add a comment |
1 Answer
1
active
oldest
votes
The documentation can be found here.
Your mismatching fields:
Priority
vspriority
with contentNormal
vsnormal
from_mail
doesn't exist -recipient
maybe?
I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.
I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?
– Prashant Kumar
Jan 1 at 9:13
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
The documentation can be found here.
Your mismatching fields:
Priority
vspriority
with contentNormal
vsnormal
from_mail
doesn't exist -recipient
maybe?
I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.
I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?
– Prashant Kumar
Jan 1 at 9:13
add a comment |
The documentation can be found here.
Your mismatching fields:
Priority
vspriority
with contentNormal
vsnormal
from_mail
doesn't exist -recipient
maybe?
I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.
I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?
– Prashant Kumar
Jan 1 at 9:13
add a comment |
The documentation can be found here.
Your mismatching fields:
Priority
vspriority
with contentNormal
vsnormal
from_mail
doesn't exist -recipient
maybe?
I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.
The documentation can be found here.
Your mismatching fields:
Priority
vspriority
with contentNormal
vsnormal
from_mail
doesn't exist -recipient
maybe?
I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.
answered Dec 31 '18 at 13:17
![](https://i.stack.imgur.com/EQFIL.jpg?s=32&g=1)
![](https://i.stack.imgur.com/EQFIL.jpg?s=32&g=1)
maio290maio290
2,004414
2,004414
I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?
– Prashant Kumar
Jan 1 at 9:13
add a comment |
I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?
– Prashant Kumar
Jan 1 at 9:13
I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?
– Prashant Kumar
Jan 1 at 9:13
I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?
– Prashant Kumar
Jan 1 at 9:13
add a comment |
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