“Priority: cannot be blank” error while creating ticket

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I am trying to create a request /api/v2/requests.json
below is my data:



{
request: {
Priority: "Normal"
comment: {body: "test"}
from_mail: "pk@abccd.com"
subject: "test"
}
}


Auth token is correct but I am always getting the below error:




responseJSON: {error: "RecordInvalid", description: "Record validation errors", details:
responseText: "{"error":"RecordInvalid","description":"Record validation errors","details":{"base":[{"description":"Priority: cannot be blank","error":"BlankValue","field_key":360012833834}]}}











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    0















    I am trying to create a request /api/v2/requests.json
    below is my data:



    {
    request: {
    Priority: "Normal"
    comment: {body: "test"}
    from_mail: "pk@abccd.com"
    subject: "test"
    }
    }


    Auth token is correct but I am always getting the below error:




    responseJSON: {error: "RecordInvalid", description: "Record validation errors", details:
    responseText: "{"error":"RecordInvalid","description":"Record validation errors","details":{"base":[{"description":"Priority: cannot be blank","error":"BlankValue","field_key":360012833834}]}}











    share|improve this question



























      0












      0








      0








      I am trying to create a request /api/v2/requests.json
      below is my data:



      {
      request: {
      Priority: "Normal"
      comment: {body: "test"}
      from_mail: "pk@abccd.com"
      subject: "test"
      }
      }


      Auth token is correct but I am always getting the below error:




      responseJSON: {error: "RecordInvalid", description: "Record validation errors", details:
      responseText: "{"error":"RecordInvalid","description":"Record validation errors","details":{"base":[{"description":"Priority: cannot be blank","error":"BlankValue","field_key":360012833834}]}}











      share|improve this question
















      I am trying to create a request /api/v2/requests.json
      below is my data:



      {
      request: {
      Priority: "Normal"
      comment: {body: "test"}
      from_mail: "pk@abccd.com"
      subject: "test"
      }
      }


      Auth token is correct but I am always getting the below error:




      responseJSON: {error: "RecordInvalid", description: "Record validation errors", details:
      responseText: "{"error":"RecordInvalid","description":"Record validation errors","details":{"base":[{"description":"Priority: cannot be blank","error":"BlankValue","field_key":360012833834}]}}








      api zendesk zendesk-api






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      share|improve this question













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      share|improve this question








      edited Dec 31 '18 at 13:01









      Moshe Slavin

      1,9172821




      1,9172821










      asked Dec 31 '18 at 11:55









      Prashant KumarPrashant Kumar

      12




      12
























          1 Answer
          1






          active

          oldest

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          0














          The documentation can be found here.



          Your mismatching fields:




          • Priority vs priority with content Normal vs normal


          • from_mail doesn't exist - recipient maybe?



          I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.






          share|improve this answer
























          • I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?

            – Prashant Kumar
            Jan 1 at 9:13











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          1 Answer
          1






          active

          oldest

          votes








          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          0














          The documentation can be found here.



          Your mismatching fields:




          • Priority vs priority with content Normal vs normal


          • from_mail doesn't exist - recipient maybe?



          I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.






          share|improve this answer
























          • I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?

            – Prashant Kumar
            Jan 1 at 9:13
















          0














          The documentation can be found here.



          Your mismatching fields:




          • Priority vs priority with content Normal vs normal


          • from_mail doesn't exist - recipient maybe?



          I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.






          share|improve this answer
























          • I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?

            – Prashant Kumar
            Jan 1 at 9:13














          0












          0








          0







          The documentation can be found here.



          Your mismatching fields:




          • Priority vs priority with content Normal vs normal


          • from_mail doesn't exist - recipient maybe?



          I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.






          share|improve this answer













          The documentation can be found here.



          Your mismatching fields:




          • Priority vs priority with content Normal vs normal


          • from_mail doesn't exist - recipient maybe?



          I am not pretty sure if it's case sensitive, but that seems like an obvious mistake here.







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Dec 31 '18 at 13:17









          maio290maio290

          2,004414




          2,004414













          • I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?

            – Prashant Kumar
            Jan 1 at 9:13



















          • I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?

            – Prashant Kumar
            Jan 1 at 9:13

















          I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?

          – Prashant Kumar
          Jan 1 at 9:13





          I tried all combination of the case "P" vs "p" and so on. Also, if from_email doesn't exist then how was it working previously?

          – Prashant Kumar
          Jan 1 at 9:13


















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