Issue with installation of rocketchat on RHEL 7.2
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I am trying to install Rocket Chat server on RHEL 7.2 using the CentOS procedure listed at:
https://rocket.chat/docs/installation/manual-installation/centos
The installation itself ran fine with no noticeable errors. However, when I try to start the service, I get the error.
[cinstall@xxxxxxxxxx ~]$ sudo systemctl status rocketchat
â rocketchat.service - The Rocket.Chat server
Loaded: loaded (/usr/lib/systemd/system/rocketchat.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Thu 2019-01-03 11:14:11 UTC; 24h ago
Process: 16375 ExecStart=/usr/local/bin/node /opt/Rocket.Chat/main.js (code=exited, status=1/FAILURE)
Main PID: 16375 (code=exited, status=1/FAILURE)
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Started The Rocket.Chat server.
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Starting The Rocket.Chat server...
Jan 03 11:14:11 ibmsitldct02 systemd[1]: rocketchat.service: main process exited, code=exited, status=1/FAILURE
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Unit rocketchat.service entered failed state.
Jan 03 11:14:11 ibmsitldct02 systemd[1]: rocketchat.service failed.
Additional information:
[cinstall@xxxxxxxxxx ~]$ cat /etc/redhat-release
Red Hat Enterprise Linux Server release 7.2 (Maipo)
node --version ==> v8.11.3
npm --version ==> 5.6.0
n --version ==> 2.1.12
[cinstall@xxxxxxxxxx ~]$ sudo systemctl status mongod
â mongod.service - High-performance, schema-free document-oriented database
Loaded: loaded (/usr/lib/systemd/system/mongod.service; enabled; vendor preset: disabled)
Active: active (running) since Wed 2018-12-19 12:42:08 UTC; 2 weeks 1 days ago
Main PID: 17501 (mongod)
CGroup: /system.slice/mongod.service
ââ17501 /usr/bin/mongod --quiet -f /etc/mongod.conf run
Dec 19 12:42:08 ibmsitldct02 systemd[1]: Starting High-performance, schema-free document-oriented database...
Dec 19 12:42:08 ibmsitldct02 mongod[17499]: about to fork child process, waiting until server is ready for connections.
Dec 19 12:42:08 ibmsitldct02 mongod[17499]: forked process: 17501
Dec 19 12:42:08 ibmsitldct02 systemd[1]: Started High-performance, schema-free document-oriented database.
rocket.chat
asked Jan 4 at 11:58
A GroverA Grover
165
|
show 3 more comments
0
I am trying to install Rocket Chat server on RHEL 7.2 using the CentOS procedure listed at:
https://rocket.chat/docs/installation/manual-installation/centos
The installation itself ran fine with no noticeable errors. However, when I try to start the service, I get the error.
[cinstall@xxxxxxxxxx ~]$ sudo systemctl status rocketchat
â rocketchat.service - The Rocket.Chat server
Loaded: loaded (/usr/lib/systemd/system/rocketchat.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Thu 2019-01-03 11:14:11 UTC; 24h ago
Process: 16375 ExecStart=/usr/local/bin/node /opt/Rocket.Chat/main.js (code=exited, status=1/FAILURE)
Main PID: 16375 (code=exited, status=1/FAILURE)
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Started The Rocket.Chat server.
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Starting The Rocket.Chat server...
Jan 03 11:14:11 ibmsitldct02 systemd[1]: rocketchat.service: main process exited, code=exited, status=1/FAILURE
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Unit rocketchat.service entered failed state.
Jan 03 11:14:11 ibmsitldct02 systemd[1]: rocketchat.service failed.
Additional information:
[cinstall@xxxxxxxxxx ~]$ cat /etc/redhat-release
Red Hat Enterprise Linux Server release 7.2 (Maipo)
node --version ==> v8.11.3
npm --version ==> 5.6.0
n --version ==> 2.1.12
[cinstall@xxxxxxxxxx ~]$ sudo systemctl status mongod
â mongod.service - High-performance, schema-free document-oriented database
Loaded: loaded (/usr/lib/systemd/system/mongod.service; enabled; vendor preset: disabled)
Active: active (running) since Wed 2018-12-19 12:42:08 UTC; 2 weeks 1 days ago
Main PID: 17501 (mongod)
CGroup: /system.slice/mongod.service
ââ17501 /usr/bin/mongod --quiet -f /etc/mongod.conf run
Dec 19 12:42:08 ibmsitldct02 systemd[1]: Starting High-performance, schema-free document-oriented database...
Dec 19 12:42:08 ibmsitldct02 mongod[17499]: about to fork child process, waiting until server is ready for connections.
Dec 19 12:42:08 ibmsitldct02 mongod[17499]: forked process: 17501
Dec 19 12:42:08 ibmsitldct02 systemd[1]: Started High-performance, schema-free document-oriented database.
rocket.chat
asked Jan 4 at 11:58
A GroverA Grover
165
Hey and welcome on Stackoverflow. I suggest you to start RocketChat again and look for more logs in/var/log/messages. There should be more logs which can help you to solve your issue.
– Rohlik
Jan 5 at 9:22
Rohlik, thanks for your suggestion. The var logs have slightly more details:
– A Grover
Jan 7 at 16:44
Jan 7 16:39:20 xxxxxxxxx systemd: Started The Rocket.Chat server. Jan 7 16:39:20 xxxxxxxxx systemd: Starting The Rocket.Chat server... Jan 7 16:39:20 xxxxxxxxx rocketchat: module.js:681 Jan 7 16:39:20 xxxxxxxxx rocketchat: return process.dlopen(module, path._makeLong(filename)); Jan 7 16:39:20 xxxxxxxxx rocketchat: ^ Jan 7 16:39:20 xxxxxxxxx rocketchat: Error: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /opt/Rocket.Chat/programs/server/node_modules/fibers/bin/linux-x64-57/fibers.node)
– A Grover
Jan 7 at 16:45
$ ls -lrt /lib64/libstdc* -rwxr-xr-x 1 root root 830776 Mar 5 2015 /lib64/libstdc++.so.5.0.7 -rwxr-xr-x 1 root root 991616 Oct 30 06:39 /lib64/libstdc++.so.6.0.19 lrwxrwxrwx 1 root root 18 Dec 19 12:26 /lib64/libstdc++.so.5 -> libstdc++.so.5.0.7 lrwxrwxrwx 1 root root 19 Jan 2 14:12 /lib64/libstdc++.so.6 -> libstdc++.so.6.0.19
– A Grover
Jan 7 at 16:46
It is look like a already reported bug, look for workaround here - github.com/RocketChat/Rocket.Chat/issues/9167
– Rohlik
Jan 7 at 17:11
|
show 3 more comments
0
0
0
I am trying to install Rocket Chat server on RHEL 7.2 using the CentOS procedure listed at:
https://rocket.chat/docs/installation/manual-installation/centos
The installation itself ran fine with no noticeable errors. However, when I try to start the service, I get the error.
[cinstall@xxxxxxxxxx ~]$ sudo systemctl status rocketchat
â rocketchat.service - The Rocket.Chat server
Loaded: loaded (/usr/lib/systemd/system/rocketchat.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Thu 2019-01-03 11:14:11 UTC; 24h ago
Process: 16375 ExecStart=/usr/local/bin/node /opt/Rocket.Chat/main.js (code=exited, status=1/FAILURE)
Main PID: 16375 (code=exited, status=1/FAILURE)
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Started The Rocket.Chat server.
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Starting The Rocket.Chat server...
Jan 03 11:14:11 ibmsitldct02 systemd[1]: rocketchat.service: main process exited, code=exited, status=1/FAILURE
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Unit rocketchat.service entered failed state.
Jan 03 11:14:11 ibmsitldct02 systemd[1]: rocketchat.service failed.
Additional information:
[cinstall@xxxxxxxxxx ~]$ cat /etc/redhat-release
Red Hat Enterprise Linux Server release 7.2 (Maipo)
node --version ==> v8.11.3
npm --version ==> 5.6.0
n --version ==> 2.1.12
[cinstall@xxxxxxxxxx ~]$ sudo systemctl status mongod
â mongod.service - High-performance, schema-free document-oriented database
Loaded: loaded (/usr/lib/systemd/system/mongod.service; enabled; vendor preset: disabled)
Active: active (running) since Wed 2018-12-19 12:42:08 UTC; 2 weeks 1 days ago
Main PID: 17501 (mongod)
CGroup: /system.slice/mongod.service
ââ17501 /usr/bin/mongod --quiet -f /etc/mongod.conf run
Dec 19 12:42:08 ibmsitldct02 systemd[1]: Starting High-performance, schema-free document-oriented database...
Dec 19 12:42:08 ibmsitldct02 mongod[17499]: about to fork child process, waiting until server is ready for connections.
Dec 19 12:42:08 ibmsitldct02 mongod[17499]: forked process: 17501
Dec 19 12:42:08 ibmsitldct02 systemd[1]: Started High-performance, schema-free document-oriented database.
rocket.chat
asked Jan 4 at 11:58
A GroverA Grover
165
I am trying to install Rocket Chat server on RHEL 7.2 using the CentOS procedure listed at:
https://rocket.chat/docs/installation/manual-installation/centos
The installation itself ran fine with no noticeable errors. However, when I try to start the service, I get the error.
[cinstall@xxxxxxxxxx ~]$ sudo systemctl status rocketchat
â rocketchat.service - The Rocket.Chat server
Loaded: loaded (/usr/lib/systemd/system/rocketchat.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Thu 2019-01-03 11:14:11 UTC; 24h ago
Process: 16375 ExecStart=/usr/local/bin/node /opt/Rocket.Chat/main.js (code=exited, status=1/FAILURE)
Main PID: 16375 (code=exited, status=1/FAILURE)
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Started The Rocket.Chat server.
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Starting The Rocket.Chat server...
Jan 03 11:14:11 ibmsitldct02 systemd[1]: rocketchat.service: main process exited, code=exited, status=1/FAILURE
Jan 03 11:14:11 ibmsitldct02 systemd[1]: Unit rocketchat.service entered failed state.
Jan 03 11:14:11 ibmsitldct02 systemd[1]: rocketchat.service failed.
Additional information:
[cinstall@xxxxxxxxxx ~]$ cat /etc/redhat-release
Red Hat Enterprise Linux Server release 7.2 (Maipo)
node --version ==> v8.11.3
npm --version ==> 5.6.0
n --version ==> 2.1.12
[cinstall@xxxxxxxxxx ~]$ sudo systemctl status mongod
â mongod.service - High-performance, schema-free document-oriented database
Loaded: loaded (/usr/lib/systemd/system/mongod.service; enabled; vendor preset: disabled)
Active: active (running) since Wed 2018-12-19 12:42:08 UTC; 2 weeks 1 days ago
Main PID: 17501 (mongod)
CGroup: /system.slice/mongod.service
ââ17501 /usr/bin/mongod --quiet -f /etc/mongod.conf run
Dec 19 12:42:08 ibmsitldct02 systemd[1]: Starting High-performance, schema-free document-oriented database...
Dec 19 12:42:08 ibmsitldct02 mongod[17499]: about to fork child process, waiting until server is ready for connections.
Dec 19 12:42:08 ibmsitldct02 mongod[17499]: forked process: 17501
Dec 19 12:42:08 ibmsitldct02 systemd[1]: Started High-performance, schema-free document-oriented database.
rocket.chat
rocket.chat
asked Jan 4 at 11:58
A GroverA Grover
165
asked Jan 4 at 11:58
A GroverA Grover
165
asked Jan 4 at 11:58
A GroverA Grover
165
asked Jan 4 at 11:58
A GroverA Grover
165
asked Jan 4 at 11:58
A GroverA Grover
165
165
Hey and welcome on Stackoverflow. I suggest you to start RocketChat again and look for more logs in/var/log/messages. There should be more logs which can help you to solve your issue.
– Rohlik
Jan 5 at 9:22
Rohlik, thanks for your suggestion. The var logs have slightly more details:
– A Grover
Jan 7 at 16:44
Jan 7 16:39:20 xxxxxxxxx systemd: Started The Rocket.Chat server. Jan 7 16:39:20 xxxxxxxxx systemd: Starting The Rocket.Chat server... Jan 7 16:39:20 xxxxxxxxx rocketchat: module.js:681 Jan 7 16:39:20 xxxxxxxxx rocketchat: return process.dlopen(module, path._makeLong(filename)); Jan 7 16:39:20 xxxxxxxxx rocketchat: ^ Jan 7 16:39:20 xxxxxxxxx rocketchat: Error: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /opt/Rocket.Chat/programs/server/node_modules/fibers/bin/linux-x64-57/fibers.node)
– A Grover
Jan 7 at 16:45
$ ls -lrt /lib64/libstdc* -rwxr-xr-x 1 root root 830776 Mar 5 2015 /lib64/libstdc++.so.5.0.7 -rwxr-xr-x 1 root root 991616 Oct 30 06:39 /lib64/libstdc++.so.6.0.19 lrwxrwxrwx 1 root root 18 Dec 19 12:26 /lib64/libstdc++.so.5 -> libstdc++.so.5.0.7 lrwxrwxrwx 1 root root 19 Jan 2 14:12 /lib64/libstdc++.so.6 -> libstdc++.so.6.0.19
– A Grover
Jan 7 at 16:46
It is look like a already reported bug, look for workaround here - github.com/RocketChat/Rocket.Chat/issues/9167
– Rohlik
Jan 7 at 17:11
|
show 3 more comments
Hey and welcome on Stackoverflow. I suggest you to start RocketChat again and look for more logs in/var/log/messages. There should be more logs which can help you to solve your issue.
– Rohlik
Jan 5 at 9:22
Rohlik, thanks for your suggestion. The var logs have slightly more details:
– A Grover
Jan 7 at 16:44
Jan 7 16:39:20 xxxxxxxxx systemd: Started The Rocket.Chat server. Jan 7 16:39:20 xxxxxxxxx systemd: Starting The Rocket.Chat server... Jan 7 16:39:20 xxxxxxxxx rocketchat: module.js:681 Jan 7 16:39:20 xxxxxxxxx rocketchat: return process.dlopen(module, path._makeLong(filename)); Jan 7 16:39:20 xxxxxxxxx rocketchat: ^ Jan 7 16:39:20 xxxxxxxxx rocketchat: Error: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /opt/Rocket.Chat/programs/server/node_modules/fibers/bin/linux-x64-57/fibers.node)
– A Grover
Jan 7 at 16:45
$ ls -lrt /lib64/libstdc* -rwxr-xr-x 1 root root 830776 Mar 5 2015 /lib64/libstdc++.so.5.0.7 -rwxr-xr-x 1 root root 991616 Oct 30 06:39 /lib64/libstdc++.so.6.0.19 lrwxrwxrwx 1 root root 18 Dec 19 12:26 /lib64/libstdc++.so.5 -> libstdc++.so.5.0.7 lrwxrwxrwx 1 root root 19 Jan 2 14:12 /lib64/libstdc++.so.6 -> libstdc++.so.6.0.19
– A Grover
Jan 7 at 16:46
It is look like a already reported bug, look for workaround here - github.com/RocketChat/Rocket.Chat/issues/9167
– Rohlik
Jan 7 at 17:11
Hey and welcome on Stackoverflow. I suggest you to start RocketChat again and look for more logs in
/var/log/messages. There should be more logs which can help you to solve your issue.– Rohlik
Jan 5 at 9:22
Hey and welcome on Stackoverflow. I suggest you to start RocketChat again and look for more logs in
/var/log/messages. There should be more logs which can help you to solve your issue.– Rohlik
Jan 5 at 9:22
Rohlik, thanks for your suggestion. The var logs have slightly more details:
– A Grover
Jan 7 at 16:44
Rohlik, thanks for your suggestion. The var logs have slightly more details:
– A Grover
Jan 7 at 16:44
Jan 7 16:39:20 xxxxxxxxx systemd: Started The Rocket.Chat server. Jan 7 16:39:20 xxxxxxxxx systemd: Starting The Rocket.Chat server... Jan 7 16:39:20 xxxxxxxxx rocketchat: module.js:681 Jan 7 16:39:20 xxxxxxxxx rocketchat: return process.dlopen(module, path._makeLong(filename)); Jan 7 16:39:20 xxxxxxxxx rocketchat: ^ Jan 7 16:39:20 xxxxxxxxx rocketchat: Error: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /opt/Rocket.Chat/programs/server/node_modules/fibers/bin/linux-x64-57/fibers.node)
– A Grover
Jan 7 at 16:45
Jan 7 16:39:20 xxxxxxxxx systemd: Started The Rocket.Chat server. Jan 7 16:39:20 xxxxxxxxx systemd: Starting The Rocket.Chat server... Jan 7 16:39:20 xxxxxxxxx rocketchat: module.js:681 Jan 7 16:39:20 xxxxxxxxx rocketchat: return process.dlopen(module, path._makeLong(filename)); Jan 7 16:39:20 xxxxxxxxx rocketchat: ^ Jan 7 16:39:20 xxxxxxxxx rocketchat: Error: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /opt/Rocket.Chat/programs/server/node_modules/fibers/bin/linux-x64-57/fibers.node)
– A Grover
Jan 7 at 16:45
$ ls -lrt /lib64/libstdc* -rwxr-xr-x 1 root root 830776 Mar 5 2015 /lib64/libstdc++.so.5.0.7 -rwxr-xr-x 1 root root 991616 Oct 30 06:39 /lib64/libstdc++.so.6.0.19 lrwxrwxrwx 1 root root 18 Dec 19 12:26 /lib64/libstdc++.so.5 -> libstdc++.so.5.0.7 lrwxrwxrwx 1 root root 19 Jan 2 14:12 /lib64/libstdc++.so.6 -> libstdc++.so.6.0.19
– A Grover
Jan 7 at 16:46
$ ls -lrt /lib64/libstdc* -rwxr-xr-x 1 root root 830776 Mar 5 2015 /lib64/libstdc++.so.5.0.7 -rwxr-xr-x 1 root root 991616 Oct 30 06:39 /lib64/libstdc++.so.6.0.19 lrwxrwxrwx 1 root root 18 Dec 19 12:26 /lib64/libstdc++.so.5 -> libstdc++.so.5.0.7 lrwxrwxrwx 1 root root 19 Jan 2 14:12 /lib64/libstdc++.so.6 -> libstdc++.so.6.0.19
– A Grover
Jan 7 at 16:46
It is look like a already reported bug, look for workaround here - github.com/RocketChat/Rocket.Chat/issues/9167
– Rohlik
Jan 7 at 17:11
It is look like a already reported bug, look for workaround here - github.com/RocketChat/Rocket.Chat/issues/9167
– Rohlik
Jan 7 at 17:11
|
show 3 more comments
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Hey and welcome on Stackoverflow. I suggest you to start RocketChat again and look for more logs in
/var/log/messages. There should be more logs which can help you to solve your issue.– Rohlik
Jan 5 at 9:22
Rohlik, thanks for your suggestion. The var logs have slightly more details:
– A Grover
Jan 7 at 16:44
Jan 7 16:39:20 xxxxxxxxx systemd: Started The Rocket.Chat server. Jan 7 16:39:20 xxxxxxxxx systemd: Starting The Rocket.Chat server... Jan 7 16:39:20 xxxxxxxxx rocketchat: module.js:681 Jan 7 16:39:20 xxxxxxxxx rocketchat: return process.dlopen(module, path._makeLong(filename)); Jan 7 16:39:20 xxxxxxxxx rocketchat: ^ Jan 7 16:39:20 xxxxxxxxx rocketchat: Error: /lib64/libstdc++.so.6: version `GLIBCXX_3.4.20' not found (required by /opt/Rocket.Chat/programs/server/node_modules/fibers/bin/linux-x64-57/fibers.node)
– A Grover
Jan 7 at 16:45
$ ls -lrt /lib64/libstdc* -rwxr-xr-x 1 root root 830776 Mar 5 2015 /lib64/libstdc++.so.5.0.7 -rwxr-xr-x 1 root root 991616 Oct 30 06:39 /lib64/libstdc++.so.6.0.19 lrwxrwxrwx 1 root root 18 Dec 19 12:26 /lib64/libstdc++.so.5 -> libstdc++.so.5.0.7 lrwxrwxrwx 1 root root 19 Jan 2 14:12 /lib64/libstdc++.so.6 -> libstdc++.so.6.0.19
– A Grover
Jan 7 at 16:46
It is look like a already reported bug, look for workaround here - github.com/RocketChat/Rocket.Chat/issues/9167
– Rohlik
Jan 7 at 17:11