Genymotion unable to load template list, no internet connection












4















I've just upgraded my Genymotion personal version to the most recent version 3.0.0. However, when I run it, I get an error under the "Available Templates" section that Genymotion is "Unable to load template list, check your Internet Connection."



enter image description here



Clicking on that "retry" button doesn't work too. My internet connection on my computer is fine, and I'm able to access the internet. But I'm not sure why Genymotion is complaining about my internet connection and it's unable to load the templates. This actually prevents me from creating and running any devices too when the templates section doesn’t load.



I'm running on Virtualbox 5.2.22.



Are there any settings that I have to do to have Genymotion reach my internet connection? How can I get Genymotion to load the template list?










share|improve this question

























  • I got the same issue. @Carven ... Did you solve it?

    – Vinicius Colares
    Jan 8 at 13:05






  • 1





    @ViniciusColares Well, unfortunately, I still have this issue. I had to fall back to using avd which is very sluggish most of the time.

    – Carven
    Jan 8 at 13:08











  • @Carven did my answer helped you?

    – ExistMe
    Jan 23 at 15:39
















4















I've just upgraded my Genymotion personal version to the most recent version 3.0.0. However, when I run it, I get an error under the "Available Templates" section that Genymotion is "Unable to load template list, check your Internet Connection."



enter image description here



Clicking on that "retry" button doesn't work too. My internet connection on my computer is fine, and I'm able to access the internet. But I'm not sure why Genymotion is complaining about my internet connection and it's unable to load the templates. This actually prevents me from creating and running any devices too when the templates section doesn’t load.



I'm running on Virtualbox 5.2.22.



Are there any settings that I have to do to have Genymotion reach my internet connection? How can I get Genymotion to load the template list?










share|improve this question

























  • I got the same issue. @Carven ... Did you solve it?

    – Vinicius Colares
    Jan 8 at 13:05






  • 1





    @ViniciusColares Well, unfortunately, I still have this issue. I had to fall back to using avd which is very sluggish most of the time.

    – Carven
    Jan 8 at 13:08











  • @Carven did my answer helped you?

    – ExistMe
    Jan 23 at 15:39














4












4








4


1






I've just upgraded my Genymotion personal version to the most recent version 3.0.0. However, when I run it, I get an error under the "Available Templates" section that Genymotion is "Unable to load template list, check your Internet Connection."



enter image description here



Clicking on that "retry" button doesn't work too. My internet connection on my computer is fine, and I'm able to access the internet. But I'm not sure why Genymotion is complaining about my internet connection and it's unable to load the templates. This actually prevents me from creating and running any devices too when the templates section doesn’t load.



I'm running on Virtualbox 5.2.22.



Are there any settings that I have to do to have Genymotion reach my internet connection? How can I get Genymotion to load the template list?










share|improve this question
















I've just upgraded my Genymotion personal version to the most recent version 3.0.0. However, when I run it, I get an error under the "Available Templates" section that Genymotion is "Unable to load template list, check your Internet Connection."



enter image description here



Clicking on that "retry" button doesn't work too. My internet connection on my computer is fine, and I'm able to access the internet. But I'm not sure why Genymotion is complaining about my internet connection and it's unable to load the templates. This actually prevents me from creating and running any devices too when the templates section doesn’t load.



I'm running on Virtualbox 5.2.22.



Are there any settings that I have to do to have Genymotion reach my internet connection? How can I get Genymotion to load the template list?







virtualbox genymotion






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 8 at 13:07







Carven

















asked Jan 1 at 11:00









CarvenCarven

5,1162173109




5,1162173109













  • I got the same issue. @Carven ... Did you solve it?

    – Vinicius Colares
    Jan 8 at 13:05






  • 1





    @ViniciusColares Well, unfortunately, I still have this issue. I had to fall back to using avd which is very sluggish most of the time.

    – Carven
    Jan 8 at 13:08











  • @Carven did my answer helped you?

    – ExistMe
    Jan 23 at 15:39



















  • I got the same issue. @Carven ... Did you solve it?

    – Vinicius Colares
    Jan 8 at 13:05






  • 1





    @ViniciusColares Well, unfortunately, I still have this issue. I had to fall back to using avd which is very sluggish most of the time.

    – Carven
    Jan 8 at 13:08











  • @Carven did my answer helped you?

    – ExistMe
    Jan 23 at 15:39

















I got the same issue. @Carven ... Did you solve it?

– Vinicius Colares
Jan 8 at 13:05





I got the same issue. @Carven ... Did you solve it?

– Vinicius Colares
Jan 8 at 13:05




1




1





@ViniciusColares Well, unfortunately, I still have this issue. I had to fall back to using avd which is very sluggish most of the time.

– Carven
Jan 8 at 13:08





@ViniciusColares Well, unfortunately, I still have this issue. I had to fall back to using avd which is very sluggish most of the time.

– Carven
Jan 8 at 13:08













@Carven did my answer helped you?

– ExistMe
Jan 23 at 15:39





@Carven did my answer helped you?

– ExistMe
Jan 23 at 15:39












4 Answers
4






active

oldest

votes


















0














Apparently, there is something wrong in how the new version treats no-proxy. I saw in logs that it cannot log-in my user (although my user was already signed in). I signed out and I noticed that I cannot even sign in again!



I activated a temporary proxy and used that proxy before signing in. It signed me in and showed me the templates. I have added a new device and removed the proxy.



I understand that this is not a solution but might help you resolve the issue.



signin-page






share|improve this answer


























  • Just wondering, how did you go about activating a temporary proxy and use that in Genymotion?

    – Carven
    Jan 13 at 6:17











  • I used the proxy that my company offers, but I guess you can easily find free proxy servers on internet. If your question is how? I just signed out and in the sign in page there was an option to use a proxy server. I filled the information there and set up my new device then I removed the proxy from the settings. I have edited the answer for you.

    – ExistMe
    Jan 13 at 21:42





















0














I have no idea as to the cause of the issue but I simply activated a VPN (tunnelbear in this instance) and restarted the app. Got logged in fine and the template list loaded successfully.






share|improve this answer































    0














    I also face the same problem but can't find solution on internet,simply i click on setting
    navigate to Account tab.
    Click on sign out.
    Login again with my credentials it promote me to ask accept terms and some more steps and
    then it navigate to home screen where all template listing.
    Work for me.






    share|improve this answer































      -1














      I had the same problem,
      curiously enough it wasn't proxy related at all, in my case all I did was sign out of genymotion site on my chrome browser and then run the desktop app and it was all good from there.
      Hope this helped






      share|improve this answer























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        4 Answers
        4






        active

        oldest

        votes








        4 Answers
        4






        active

        oldest

        votes









        active

        oldest

        votes






        active

        oldest

        votes









        0














        Apparently, there is something wrong in how the new version treats no-proxy. I saw in logs that it cannot log-in my user (although my user was already signed in). I signed out and I noticed that I cannot even sign in again!



        I activated a temporary proxy and used that proxy before signing in. It signed me in and showed me the templates. I have added a new device and removed the proxy.



        I understand that this is not a solution but might help you resolve the issue.



        signin-page






        share|improve this answer


























        • Just wondering, how did you go about activating a temporary proxy and use that in Genymotion?

          – Carven
          Jan 13 at 6:17











        • I used the proxy that my company offers, but I guess you can easily find free proxy servers on internet. If your question is how? I just signed out and in the sign in page there was an option to use a proxy server. I filled the information there and set up my new device then I removed the proxy from the settings. I have edited the answer for you.

          – ExistMe
          Jan 13 at 21:42


















        0














        Apparently, there is something wrong in how the new version treats no-proxy. I saw in logs that it cannot log-in my user (although my user was already signed in). I signed out and I noticed that I cannot even sign in again!



        I activated a temporary proxy and used that proxy before signing in. It signed me in and showed me the templates. I have added a new device and removed the proxy.



        I understand that this is not a solution but might help you resolve the issue.



        signin-page






        share|improve this answer


























        • Just wondering, how did you go about activating a temporary proxy and use that in Genymotion?

          – Carven
          Jan 13 at 6:17











        • I used the proxy that my company offers, but I guess you can easily find free proxy servers on internet. If your question is how? I just signed out and in the sign in page there was an option to use a proxy server. I filled the information there and set up my new device then I removed the proxy from the settings. I have edited the answer for you.

          – ExistMe
          Jan 13 at 21:42
















        0












        0








        0







        Apparently, there is something wrong in how the new version treats no-proxy. I saw in logs that it cannot log-in my user (although my user was already signed in). I signed out and I noticed that I cannot even sign in again!



        I activated a temporary proxy and used that proxy before signing in. It signed me in and showed me the templates. I have added a new device and removed the proxy.



        I understand that this is not a solution but might help you resolve the issue.



        signin-page






        share|improve this answer















        Apparently, there is something wrong in how the new version treats no-proxy. I saw in logs that it cannot log-in my user (although my user was already signed in). I signed out and I noticed that I cannot even sign in again!



        I activated a temporary proxy and used that proxy before signing in. It signed me in and showed me the templates. I have added a new device and removed the proxy.



        I understand that this is not a solution but might help you resolve the issue.



        signin-page







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited Jan 13 at 21:45

























        answered Jan 12 at 19:32









        ExistMeExistMe

        135111




        135111













        • Just wondering, how did you go about activating a temporary proxy and use that in Genymotion?

          – Carven
          Jan 13 at 6:17











        • I used the proxy that my company offers, but I guess you can easily find free proxy servers on internet. If your question is how? I just signed out and in the sign in page there was an option to use a proxy server. I filled the information there and set up my new device then I removed the proxy from the settings. I have edited the answer for you.

          – ExistMe
          Jan 13 at 21:42





















        • Just wondering, how did you go about activating a temporary proxy and use that in Genymotion?

          – Carven
          Jan 13 at 6:17











        • I used the proxy that my company offers, but I guess you can easily find free proxy servers on internet. If your question is how? I just signed out and in the sign in page there was an option to use a proxy server. I filled the information there and set up my new device then I removed the proxy from the settings. I have edited the answer for you.

          – ExistMe
          Jan 13 at 21:42



















        Just wondering, how did you go about activating a temporary proxy and use that in Genymotion?

        – Carven
        Jan 13 at 6:17





        Just wondering, how did you go about activating a temporary proxy and use that in Genymotion?

        – Carven
        Jan 13 at 6:17













        I used the proxy that my company offers, but I guess you can easily find free proxy servers on internet. If your question is how? I just signed out and in the sign in page there was an option to use a proxy server. I filled the information there and set up my new device then I removed the proxy from the settings. I have edited the answer for you.

        – ExistMe
        Jan 13 at 21:42







        I used the proxy that my company offers, but I guess you can easily find free proxy servers on internet. If your question is how? I just signed out and in the sign in page there was an option to use a proxy server. I filled the information there and set up my new device then I removed the proxy from the settings. I have edited the answer for you.

        – ExistMe
        Jan 13 at 21:42















        0














        I have no idea as to the cause of the issue but I simply activated a VPN (tunnelbear in this instance) and restarted the app. Got logged in fine and the template list loaded successfully.






        share|improve this answer




























          0














          I have no idea as to the cause of the issue but I simply activated a VPN (tunnelbear in this instance) and restarted the app. Got logged in fine and the template list loaded successfully.






          share|improve this answer


























            0












            0








            0







            I have no idea as to the cause of the issue but I simply activated a VPN (tunnelbear in this instance) and restarted the app. Got logged in fine and the template list loaded successfully.






            share|improve this answer













            I have no idea as to the cause of the issue but I simply activated a VPN (tunnelbear in this instance) and restarted the app. Got logged in fine and the template list loaded successfully.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Feb 3 at 20:41









            ChikoChiko

            1,17421220




            1,17421220























                0














                I also face the same problem but can't find solution on internet,simply i click on setting
                navigate to Account tab.
                Click on sign out.
                Login again with my credentials it promote me to ask accept terms and some more steps and
                then it navigate to home screen where all template listing.
                Work for me.






                share|improve this answer




























                  0














                  I also face the same problem but can't find solution on internet,simply i click on setting
                  navigate to Account tab.
                  Click on sign out.
                  Login again with my credentials it promote me to ask accept terms and some more steps and
                  then it navigate to home screen where all template listing.
                  Work for me.






                  share|improve this answer


























                    0












                    0








                    0







                    I also face the same problem but can't find solution on internet,simply i click on setting
                    navigate to Account tab.
                    Click on sign out.
                    Login again with my credentials it promote me to ask accept terms and some more steps and
                    then it navigate to home screen where all template listing.
                    Work for me.






                    share|improve this answer













                    I also face the same problem but can't find solution on internet,simply i click on setting
                    navigate to Account tab.
                    Click on sign out.
                    Login again with my credentials it promote me to ask accept terms and some more steps and
                    then it navigate to home screen where all template listing.
                    Work for me.







                    share|improve this answer












                    share|improve this answer



                    share|improve this answer










                    answered Feb 10 at 10:11









                    Mohsin ShoukatMohsin Shoukat

                    347212




                    347212























                        -1














                        I had the same problem,
                        curiously enough it wasn't proxy related at all, in my case all I did was sign out of genymotion site on my chrome browser and then run the desktop app and it was all good from there.
                        Hope this helped






                        share|improve this answer




























                          -1














                          I had the same problem,
                          curiously enough it wasn't proxy related at all, in my case all I did was sign out of genymotion site on my chrome browser and then run the desktop app and it was all good from there.
                          Hope this helped






                          share|improve this answer


























                            -1












                            -1








                            -1







                            I had the same problem,
                            curiously enough it wasn't proxy related at all, in my case all I did was sign out of genymotion site on my chrome browser and then run the desktop app and it was all good from there.
                            Hope this helped






                            share|improve this answer













                            I had the same problem,
                            curiously enough it wasn't proxy related at all, in my case all I did was sign out of genymotion site on my chrome browser and then run the desktop app and it was all good from there.
                            Hope this helped







                            share|improve this answer












                            share|improve this answer



                            share|improve this answer










                            answered Jan 19 at 12:49









                            Barry JohnsonBarry Johnson

                            1




                            1






























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